This project demanded enhanced accessibility, simplified maintenance, mobile responsiveness, and superior usability. We delivered a feature-rich, engaging, and interactive website, underpinned by modern, scalable custom code. A commitment to regular user research and iterative testing ensures the site's continuous improvement and alignment with user needs.
As a pilot initiative for enterprise-wide compliance with accessibility standards, this project championed inclusive design and usability, setting a precedent for creating digital experiences that serve everyone and align with best practices.
Strong personas emerged from comprehensive research - including interviews, focus groups, and surveys.
This product became a catalyst for redefining how we work. We developed a hybrid process, merging Design Thinking for discovery with Agile Scrum for delivery, optimizing both creativity and efficiency. Our approach was deeply collaborative, integrating diverse stakeholder feedback while maintaining a steadfast focus on user-centricity and modern usability standards.
Improving process efficiency, our product team leveraged a hybrid methodology of Design Thinking and Agile.